Feedback

Here are a few snippets of feedback that we’ve received:

“It’s good to know that I now have a place where I can go and buy all my board games to share with my friends and family.” – Warriors centre Jerome Ropati, Auckland

 Jerome Ropati’s way of saying “thank you”.

“It’s apparent that you are making great waves in the community.– Anton Torres, Marketing Operations Manager at Fantasy Flight Games

“I just have to commend you on the service aspect of your business as you guys are on the ball and very attentive to your customers. Keep up the good work.” – Craig, Dunedin

“…the replacement game arrived today and looks great. Thanks again for being so easy to work with on the replacement and going the extra mile in getting it signed by the designer…” – Matthew, Christchurch

“We have received your package. We are delighted with the games, and thank you for the Freddo chocolate!” – Mark, Oamaru

“Thank you, SeriouslyBoard team!  I got Sunday Delivery!  Totally awesome and all the bits were there and everything!  [I] will now have too many games of firefly!” – Alan, Wellington

“I have to say we’re both so impressed with your customer service, and we hope we can bring you guys some extra customers by word of mouth.  Thank you for everything.” – Lizzie

“Thank you for your assistance and follow up. I appreciate that and will not hesitate from ordering from SeriouslyBoard again.  You definitely have a new and (when finances allow) returning customer.” – Bishop, Burnham

“I have just received the order. It was extremely well packaged, arrived on time, and even had a bonus treat! Thank you for the treat and the discount code.” – Billy, Gisborne

“That was quick work! [The game] arrived just now – what an incredibly full box. I shall leave Freddo Frog in the packing peanuts so my daughter can have a lucky dip later. Many thanks for the excellent service.” – Will, Wellington

“Package received, well packaged as always. Thank you.” – Nigel, Wellington

“I got the package – [it] arrived very quickly. [I] opened the shrink wrap – smells amazing.” – Jon, Tauranga

“[I] received my game today. Thank you again for your great service.” – Olivia, Hastings

“Thanks so much for your help (as usual) getting me these [games]. Packaging was wonderful and fantastic. You are truly awesome! Seriously, thank you sooo much!” – Mark, Auckland

“I just wanted to say thanks for your help… the game piece I was needing arrived in the post today! 🙂 Just in time for a gaming weekend with some friends! Very happy!” – Rebecca, Auckland

“[The] package arrived safe and sound. Just in time for the weekend brawl. 😉 Thanks again.” Péter, Wellington

“Wow, you guys are seriously awesome. I intend to do all my board game shopping through SeriouslyBoard from now on.” Joel, Auckland

“Thank you for sending the game, I received it today! … It’s my favourite sort of game! … Thanks again for your kindness!  (Thanks for the Cadbury’s chocolate too!  My wife was delighted with it!)” Koriyama, Auckland

“You guys deserve all the praise that you get!  Thanks again for the amazing service!” Dan, Dunedin

“[The games] arrived before I could check the tracking.  Thank you!” Alan, Wellington

“Wow, parcel just arrived.  Fastest delivery ever!  Didn’t think it was possible to drive from Tauranga to Auckland so fast. :P” – Dan, Auckland

“Thanks David. Really happy with the products and your professional service. Keep up the great work.” – Jody, Cambridge

“I am very happy with SeriouslyBoard, a great credit to New Zealand business, and am planning to shop with again you in the future. :)” – Dan, Dunedin

“[The game] arrived safely the other day, and I have to say you are among the best people I’ve ever dealt with.  Friendly and efficient. :-)” – Cherie, Hastings

SeriouslyBoard have a brought a wave of fresh air to the gaming scene in NZ. Well priced, excellent service, and willing to go the extra mile is what will keep me coming back.” – Bradford, Auckland

“Received my games today! I love them, thank you so much! I’ll be in touch next week about [my next purchase].” – Olivia, Hastings

“The package arrived today, which … was absolutely fantastic. I was thoroughly impressed by how good the value of the shipping was. When the box arrived I was delighted to see the game wrapped in bubble wrap and the box padded with newspaper. A most superior effort. :)” – Dan, Dunedin

“Our son (currently the main game purchaser in the house) loves King of Tokyo and is probably going to be standing by the mailbox waiting for Julius Caesar too.” – Sharon, Wellington

“[The games] have arrived. Thank you. You are wonderful, as normal.” – Paul, Wellington

“I received the games this afternoon – looking forward to opening them up! Thanks again for the great service.” – Matthew, Auckland

“Thank you for having great customer service and getting back to me so promptly having options available. This has been an enjoyable experience. I look forward to doing more business with you. – Matthew, Wellington

“[The] games arrived yesterday perfectly wrapped as always!  Looking forward to getting some play time.” – Mark, Auckland

“Your service is exemplary and it’s been a pleasure being your customer. I will highly recommend you to anyone. 🙂 – Olivia, Hastings

The game and expansions arrived this morning – I was able to collect it after coming out of a meeting, and bounced all the way back to my desk!  Thank you so much for the prompt service.” – Jo, Upper Hutt

“Recently I purchased [a game] from your website for myself and a group of friends. I was a bit skeptical about buying a board game online but I have been nothing but pleased with the service I have received.” – Dan, Dunedin

Thanks a million – I am astounded by how quick your email responses and delivery have been – unlike any other I have ever dealt with!” – Serena, Wellington

“Appreciate all your help – you saved my Christmas. I can see why you get endorsed on such quality shows as The League Fix. Thanks again.” – Logan, Auckland

“You always package everything up really well. It was one of my big concerns when I started buying things over the internet rather than in person.” – Nigel, Wellington

“Thanks so much for the order – it arrived safe and sound – great service!  Thanks for the discount code too and little choccie treat…much appreciated. Will definitely use you for future purchases and can highly recommend SeriouslyBoard to others.” – Shona, Auckland

“A quick note just to say I received my order safely the same day you sent it. Exceptionally packaged as usual and the games were in great condition.– James, Auckland

…and it just arrived.  Seriously impressive service!  When I fill in a contact form on a website I never really know what to expect – sometimes it takes days for people to get back to me.  You sent me a very helpful and friendly email within minutes, I ordered the game last night and I have it in my hand in Auckland less than 24 hours later.  Fantastic.  I don’t buy games terribly often but you will certainly be my first port of call on the next occasion I’m after something – in fact, I’ll probably be asking for a recommendation.  Meanwhile I’m thoroughly looking forward to treasure-hunting in Tobago!  Thanks again and keep up the kick ass service!” – Craig, Auckland

“Many thanks for the game.  It arrived a few days ago now, but we have been so busy playing it, I haven’t had a chance to let you know that it arrived safely!– Tilly, Auckland

“The games arrived yesterday and are fantastic.  Now trying to choose another one!” – Andrea, Wellington

“Feverishly snatching a package from the courier’s hands this afternoon, I found it to contain [my order]! Many thanks for the swift delivery and fine service (as always).– Rom, Gisborne

Thanks very much. The game arrived on Friday! Super impressed with your service.” – Sheryl, Christchurch

“I have received my order.  Your service so far has been worth the dimes spent.  Thanks again!  I will most definitely be a loyal customer!” – Chantelle, Auckland

“Thanks for the awesome service (and the free chocolate) and the discount. I’ll be sure to have a look at what else you have. :)” – Darryl, Wellington

“Absolutely amazing – I have it in my hands right now! Thank you! And the Freddo Frog was a great touch – what a great service!” – Brook, Auckland

“Got it yesterday, super quick. Dead happy and can’t wait to have a game of it!  [I] used to use Mighty Ape but glad to have found you guys. Far prefer to support y’all.” – Sam, Auckland

“You are super efficient. It had arrived before I got home from work at 6.45pm. Thanks so much. ” – Shona, Auckland

“Wow! Fantastic! Received the games the same day! Am seriously impressed! Thanks so much. I look forward to ordering again! Wish I found the chocky before the 10 year old did! Wonderful touch – the daughter was most chuffed! And even more so when she went on to beat me at our first game!” – Samantha, Auckland

“My order arrived speedily today.  Just wanted to say thanks for the care put into the packaging (and the Freddo chocolate was a lovely touch too!).  I was very impressed and will be purchasing from Seriously Board again.” – Claire, Auckland

“[The] games arrived safe and sound, thanks! And cheers for the chocolate frog – nice touch, and won’t last the weekend.” – James, Auckland

“[The game] arrived today (and got two plays between dinner and my son’s bedtime). 🙂 Thanks very much!” – Sharon, Wellington

“I’ve received the [game] already and would just like to say that you’ve provided a very good service!  [I] will definitely buy from you again!” – Han, Auckland

“Easy and fast delivery of game. Great service, and a much faster and efficient way of buying a game than going to a big-chain store. One big store which will remain unnamed, promised me a game within the week – and it took 2 weeks for them to tell me that the game won’t reach them for another 4 weeks after that. However, I made an order through SeriouslyBoard and it arrived at my house the following day. Five star service.” – Michael, Gisborne

“Thank you!  [It] arrived this morning!  SeriouslyBoard have once again blinded me with their awesomeness!  It’s made my week.” – Alan, Wellington

“Thank you for the great games! You guys have the best prices and friendliest service in New Zealand by far! I appreciate you going out of your way to order in games for me. 🙂 I’ll definitely be buying from you again in the (hopefully not too distant) future!” – Jeremy, Auckland

“Just a quick email to say the game arrived safe and sound. I must say I was very pleased with the care taken with the packaging and that the game box was in mint condition – perfect!” – Sean, Auckland

“I think it’s great what you are doing. We have not played for a while because just looking at games makes it difficult to choose but talking to someone who knows the games really helps. I wish you lots of success with your business.” – Erika, Christchurch

“Received [the game] first thing this morning.  Emailing to thank you for the prompt response and service.  Most impressed.” – Lyne, Napier

“Thanks ever so much for you help.  I look forward to buying from you again soon!” – Daniel, Auckland

“Ordered (the game) Sunday night and had it delivered on Tuesday – I was very impressed!” – Andrew, Auckland

“Thanks for the fantastic service and all the great things you guys do for the NZ board game community.  Keep up the good work!”
– Paul, Auckland

“Thanks so much for the speedy dispatch – I received (the game) this morning. It’s going to be a very Dominion-filled weekend. 🙂 Thanks again.”
– Anita, Wellington

“The games arrived this morning and we will definitely be playing them this evening.  Thank you for the extra care in packaging and communication regarding delays.  We look forward to making future purchases through you.”
– Mark, Whangarei

“Parcel arrived safe and secure this morning.  I wasn’t expecting the promo card so thank you for that and Freddo was delicious.”
– Michael, Kapiti Coast

“Just to say a big thank you for sending the board game so quickly and even before payment has been made. Have a super day and once again THANK YOU.”
– Vyvyan, Auckland

“Wow, that’s fantastic – thank you so much. I’m thrilled that it will arrive before Friday!  Your service is definitely one of the best we’ve experienced in NZ – especially for an online company.”
– Jessica, Auckland

“The game arrived this morning!  Very pleased to finally get it and the Freddo went down a treat, thanks for that!  We have already had a game and we really love it!  Thank you for your great service and help – will hope to buy more from you soon. :)”
– Josh, Dunedin

“Thanks for the game – it turned up on Thursday night and we played it last night.  It will certainly be one that will have a high rotation in our games nights.  Thanks to David for recommending it as a top two player game on your Facebook page.  This is the third game I’ve bought from you, and each time the service, the follow up and the recommendations have been all spot on!  Thanks again.”
– Mike, Auckland

“Our order arrived today – wow!  Such friendly, speedy, awesome service at a busy time of year…  Thank you so much – we’ll definitely be shopping with you guys again!”
– Aidan, Auckland

“Just wanted to let you know I received the game, very impressed with the packaging.  Your service was great.  Quick, with packing number and packed well, which is important when dealing with boardgames.  Thank you!”
– Alana, Auckland

“Thanks! I got the game on Friday morning! Super fast delivery! Much appreciated!  [I] will go to you for my future board game needs!”
– Liam, Auckland

“Just wanted to say you offer the best service in the country.  Game arrived on the Monday even though you were heading out of town, super fast delivery and well packaged. 🙂  I will be back, again and again.”
– Russell, Taupo

“Thanks for the prompt service. You impress me all over again every time I buy something from you. You are consistently excellent to deal with.”
– Damian, Paraparaumu

“Top marks for the individually wrapped games (in bubble wrap!). I’m very particular about the condition of my games so this was very much appreciated.  Look forward to playing these games soon!”
– Mark, Auckland

“The package arrived safely; thank you very much!  And thanks for the chocolate Freddo in the package.  That will help convince my wife that I need to place another order. :P”
– Don, Christchurch

“Wow – the mail might not get through, but the couriers did! Thank you – safely arrived, perfect timing for an evening in with [games]!  …An additional thanks from my cat – who refused to go out in the snow and so was inside being a general menance – she LOVED the box the games came in and spent a happy evening jumping and out of the box chasing shadows and bits of fluff. :-)”
– Sarah, Lower Hutt

“Let me commend your courier company for their prompt delivery.  The game arrived this afternoon.  Thank you again for everything, and I hope to be in touch again soon; there’s at least one game on your site that’s calling my name.”
– Robert, Hamilton

“The very well-packed parcel arrived this morning, perfect timing!  Thank you very much for your wonderful service.”
– Alister, Christchurch

“I just wanted to say that the game arrived safe and sound today, and I can’t wait to try it out tonight.  You guys clearly have a fantastic service, and I’m looking forward to buying my next game through you again.  Thanks heaps!”
– Hadyn, Wellington

“I got the order. The gift wrapping was brilliant and the choc was a nice touch! Awesome! You guys are great!”
– Perry, Auckland

“A big thanks to the great people at SeriouslyBoard for getting the game to me very quickly, with great communication and as this was a present, it even came gift wrapped!”
– Bruce, Porirua

“Thank you for the VERY fast delivery and the added chocolate – nice touch. I am looking forward to start playing the games.”
– Silja, Levin

“I have just recieved my board games in perfect condition again!  It’s also nice of you guys to chuck in a choc freddo.  That really made my day!  Hope to purchase new games from you guys soon.”
– David, Auckland

“Games arrived in time for the weekend – thanks!  You guys are the best!  The packaging’s much appreciated too, ‘cos it’s been raining a bit today – opened the box and the games were dry as a bone.  Looking forward to playing these tomorrow evening!  Thanks again!”
– John, Lower Hutt

“Thanks for your prompt and excellent service and communication.  [The game] arrived safe and sound and has already been played and enjoyed a few times. Great game. Thanks again for the great service and follow up.”
– Brent, Sydney

“What a great end to my day today, with the game arriving by courier!  My 5yr old son quickly devoured the Freddo Frog, (thanks very much for that – very nice touch), while I admired your wonderful packaging. I love stores that post games properly and you did an A1 job: sturdy box with decent padding inside to enable the game to arrive in perfect condition.  Thanks again though for the game and the fantastic service. I hope that some day I will use your store again!”
– Mark, Auckland

“Thanks! The order has arrived in perfect shape – and so swiftly! A million thanks! I will be looking forward to getting new games with the six week fix.”
– David, Auckland

“SeriouslyBoard is my favourite store by far – great service, approachable and most of all active in the board game community.”
– Jeff, Dunedin

“Thanks. Seriously Board has always provided great service. I have nominated Seriously Board as my favourite NZ store.”
– Nathan, Porirua

“You’ve been mentioned in positive light again by fellow gamers. Keep up the great work. You’re totally changing the NZ gaming scene.”
– Alistair, Auckland

“Awesome, thanks.  The package arrived this morning!  Can’t wait to give it a whirl!  Looks awesome – can’t wait to prise free the lid and inhale that fresh board game air.  Cheers muchly!”
– Rom, Gisborne

“Thanks David. They arrived today, as you promised. (And very nicely packaged.)”
– Alex, Auckland

“It arrived this afternoon. Incredibly fast! Also I’d like to thank both of you for the care in which you package your games for shipping. You clearly care for gaming and it shows in every part of your business.  Thanks again.”
– Alistair, North Shore

“Thanks for shipping the game so quickly. I look forward to playing it!”
– Sam, Wellington

“I just wanted to say what an excellent experience I’ve had dealing with your company. I had recently ordered a board game from another store in Australia and I must say that the difference in customer service is night and day. Thanks very much and I look forward to buying from you in the future.”
– Hank, Auckland

“I just wanted to say “thank you” for the speediness in which my order was delivered.  Here I was worrying that I had left my Christmas shopping far too late!  I’m very impressed, and I certainly will be recommending Seriously Board to my friends and family. :)”
– Vanessa, Hamilton

“Thanks for all your advice. Have passed on your website to two other families, whom we play games with and both are really impressed. Hope they buy something. Can”t wait for the game to arrive.”
– Vicki, Christchurch

“Thank you very much for the update – excellent service (and the tracking code is a welcome surprise too!). I’ll be back, and I’ll make sure to let my other gamer mates know how good you folks are to deal with.”
– Scott, North Shore

SeriouslyBoard.co.nz has excellent service and communication and couldn’t have been more helpful. I will definitely buy from them again and I can’t recommend them enough.”
– Paul, Auckland

“SeriouslyBoard is the best company that sells board games in New Zealand, they have an excellent service with awesome customer support, also the prices are really good and when you receive the game you ordered it is in mint condition, SeriouslyBoard rulz!”
– Anthony, Christchurch

“It’s arrived safe and well, thanks.  Very fast!  Thanks for great service.”
– Rob, Tauranga

“Thanks for the getting the games, and the service.  It’s very much appreciated.”
– Steve, Hamilton

“You guys are total gems!  Thanks, and I’m looking forward to the drop off tomorrow.  I really appreciate your personalised service.”
– Fiona, Auckland

“They’re here! Many thanks! I’ve appreciated the great service. You’ll be hearing from me again.”
– Matt, Wellington

“The games have turned up and they look fine, thanks.  I guess Fastway live up to their name – I was expecting an overnight delivery.”
– Jared, North Shore

“Thanks very much for your emails. I LOVE your store. I’m going to recommend it to people on Twitter right now! :)”
– Lee, Auckland

“It came through just fine. Thanks, and a pleasure doing business with you. I’ll look forward to buying from you again.
– Bradford, Hamilton

“Fantastic communication and updates. Awesome service, thanks.”
– Peter, Wellington

“Thanks again for all your help and I’m really looking forward to having some new games in my collection, even though my wife doesn’t think I need them!  It won’t be the last time I order though, so I will be in touch at some stage when I need another new boardgame fix.”
– David, Auckland

“Thanks for the regular updates, great service! :)”
– Dougal, Greymouth

“The game arrived yesterday afternoon!  Excellent service, thank you very much.”
– Ian, Manukau

“The game turned up this morning and was very well packaged – thank you!  And once I give it to my partner, I am sure he will be back for more.”
– Hayley, Wellington

“Amazed that the parcel arrived this morning – awesome stuff – really looking forward to cracking into it this weekend!  : ) Thanks for being so speedy in sending the stuff out.”
– Dean, Palmerston North

“Fantastic! The box arrived yesterday. Thank you so much for all your help, I really appreciate it.
– Mel, Waitakere

“Wow, super quick – it’s arrived at my doorstep already! Thanks for the great communication and ability to get in games you don’t have ‘in store’!  Glad we’ve found a cheaper place to get great games! Thanks very much.
– Glenys, Hamilton

“I received the game and I would just like to say thank you so much! It looks like a fantastic game and my classmates and teacher are going to be thrilled! Thanks heaps again!”
– Laura, KingsWay School, Auckland

“Have received the game. It looks great. Thanks for some great service – will not hesitate to deal with you again.”
– Mike, Whangarei

“I will recommend you to others as one of the most helpful and prompt game vendors I have ever had the pleasure of dealing with. You truly do everything to help your customers. Thanks.”
– Alistair, Auckland

“Thanks – the games arrived this morning. Looking forward to playing the expansions! Thanks again!”
– Julia, Dunedin

Thanks.  I can only say your advice and assistance over the last few weeks has been very good and definitely made me a fan of Seriously Board!
– Mike, North Shore

“The game was waiting at home today. I don’t know how you did it so quickly. I’ve attached a photo of your happy customers.”

Two satisfied customers

– Stephen, Auckland

“Just letting you know that our order arrived today beautifully packaged. Even better – the game inside is in tip top condition with all its parts. Can’t wait to play.”
– Jason, Hamilton

The game arrived today.  Everything was in order and thanks for packaging it so well.  It’s been a pleasure dealing with you guys and I will definitely be making my next purchase with you.”
– Roger, Auckland

“Fantastic communication and updates etc. Awesome service, thanks.”
– Peter, Wellington

“I just wanted to send a personal e-mail of thanks for the game. It arrived yesterday morning just as I was leaving for work. We played it last night and I have to say I am pleasantly surprised. Not sure how this game missed my radar when it first came out. Again, thanks so much. I’ll certainly be looking to you for my next game purchases. If you have a newsletter, please sign me up.”
– Jordan, Whangarei

“I got it about 1pm today!  So fast – thanks so much!  I’ll definitely be recommending your site to anyone I know wanting to buy board games.”
– Jo, Auckland

One Response to “Feedback”

  1. Desmond March 3, 2016 at 1:56 pm #

    Thank you for your quick turnaround.Well packaged 🙂 Extremely Happy

Leave a Reply