Feedback
Here are a few snippets of feedback that we’ve received:
“Ordered (the game) Sunday night and had it delivered on Tuesday – I was very impressed!” - Andrew, Auckland
“Thanks for the fantastic service and all the great things you guys do for the NZ board game community. Keep up the good work!”
- Paul, Auckland
“Thanks so much for the speedy dispatch - I received (the game) this morning. It’s going to be a very Dominion-filled weekend.
Thanks again.”
- Anita, Wellington
“The games arrived this morning and we will definitely be playing them this evening. Thank you for the extra care in packaging and communication regarding delays. We look forward to making future purchases through you.”
- Mark, Whangarei
“Parcel arrived safe and secure this morning. I wasn’t expecting the promo card so thank you for that and Freddo was delicious.”
- Michael, Kapiti Coast
“Just to say a big thank you for sending the board game so quickly and even before payment has been made. Have a super day and once again THANK YOU.”
- Vyvyan, Auckland
“Wow, that’s fantastic – thank you so much. I’m thrilled that it will arrive before Friday! Your service is definitely one of the best we’ve experienced in NZ – especially for an online company.”
- Jessica, Auckland
“The game arrived this morning! Very pleased to finally get it and the Freddo went down a treat, thanks for that! We have already had a game and we really love it! Thank you for your great service and help – will hope to buy more from you soon.
”
- Josh, Dunedin
“Thanks for the game – it turned up on Thursday night and we played it last night. It will certainly be one that will have a high rotation in our games nights. Thanks to David for recommending it as a top two player game on your Facebook page. This is the third game I’ve bought from you, and each time the service, the follow up and the recommendations have been all spot on! Thanks again.”
- Mike, Auckland
“Our order arrived today – wow! Such friendly, speedy, awesome service at a busy time of year… Thank you so much – we’ll definitely be shopping with you guys again!”
- Aidan, Auckland
“Just wanted to let you know I received the game, very impressed with the packaging. Your service was great. Quick, with packing number and packed well, which is important when dealing with boardgames. Thank you!”
- Alana, Auckland
“Thanks! I got the game on Friday morning! Super fast delivery! Much appreciated! [I] will go to you for my future board game needs!”
- Liam, Auckland
“Just wanted to say you offer the best service in the country. Game arrived on the Monday even though you were heading out of town, super fast delivery and well packaged.
I will be back, again and again.”
- Russell, Taupo
“Thanks for the prompt service. You impress me all over again every time I buy something from you. You are consistently excellent to deal with.”
- Damian, Paraparaumu
“Top marks for the individually wrapped games (in bubble wrap!). I’m very particular about the condition of my games so this was very much appreciated. Look forward to playing these games soon!”
- Mark, Auckland
“The package arrived safely; thank you very much! And thanks for the chocolate Freddo in the package. That will help convince my wife that I need to place another order.
”
- Don, Christchurch
“Wow – the mail might not get through, but the couriers did! Thank you – safely arrived, perfect timing for an evening in with [games]! …An additional thanks from my cat – who refused to go out in the snow and so was inside being a general menance – she LOVED the box the games came in and spent a happy evening jumping and out of the box chasing shadows and bits of fluff.
”
- Sarah, Lower Hutt
“Let me commend your courier company for their prompt delivery. The game arrived this afternoon. Thank you again for everything, and I hope to be in touch again soon; there’s at least one game on your site that’s calling my name.”
- Robert, Hamilton
“The very well-packed parcel arrived this morning, perfect timing! Thank you very much for your wonderful service.”
- Alister, Christchurch
“I just wanted to say that the game arrived safe and sound today, and I can’t wait to try it out tonight. You guys clearly have a fantastic service, and I’m looking forward to buying my next game through you again. Thanks heaps!”
- Hadyn, Wellington
“I got the order. The gift wrapping was brilliant and the choc was a nice touch! Awesome! You guys are great!”
- Perry, Auckland
“A big thanks to the great people at SeriouslyBoard for getting the game to me very quickly, with great communication and as this was a present, it even came gift wrapped!”
- Bruce, Porirua
“Thank you for the VERY fast delivery and the added chocolate – nice touch. I am looking forward to start playing the games.”
- Silja, Levin
“I have just recieved my board games in perfect condition again! It’s also nice of you guys to chuck in a choc freddo. That really made my day! Hope to purchase new games from you guys soon.”
- David, Auckland
“Games arrived in time for the weekend – thanks! You guys are the best! The packaging’s much appreciated too, ‘cos it’s been raining a bit today – opened the box and the games were dry as a bone. Looking forward to playing these tomorrow evening! Thanks again!”
- John, Lower Hutt
“Thanks for your prompt and excellent service and communication. [The game] arrived safe and sound and has already been played and enjoyed a few times. Great game. Thanks again for the great service and follow up.”
- Brent, Sydney
“What a great end to my day today, with the game arriving by courier! My 5yr old son quickly devoured the Freddo Frog, (thanks very much for that - very nice touch), while I admired your wonderful packaging. I love stores that post games properly and you did an A1 job: sturdy box with decent padding inside to enable the game to arrive in perfect condition. Thanks again though for the game and the fantastic service. I hope that some day I will use your store again!”
- Mark, Auckland
“Thanks! The order has arrived in perfect shape – and so swiftly! A million thanks! I will be looking forward to getting new games with the six week fix.”
- David, Auckland
“SeriouslyBoard is my favourite store by far – great service, approachable and most of all active in the board game community.”
- Jeff, Dunedin
“Thanks. Seriously Board has always provided great service. I have nominated Seriously Board as my favourite NZ store.”
- Nathan, Porirua
“You’ve been mentioned in positive light again by fellow gamers. Keep up the great work. You’re totally changing the NZ gaming scene.”
- Alistair, Auckland
“Awesome, thanks. The package arrived this morning! Can’t wait to give it a whirl! Looks awesome - can’t wait to prise free the lid and inhale that fresh board game air. Cheers muchly!”
- Rom, Gisborne
“Thanks David. They arrived today, as you promised. (And very nicely packaged.)”
- Alex, Auckland
“It arrived this afternoon. Incredibly fast! Also I’d like to thank both of you for the care in which you package your games for shipping. You clearly care for gaming and it shows in every part of your business. Thanks again.”
- Alistair, North Shore
“Thanks for shipping the game so quickly. I look forward to playing it!”
- Sam, Wellington
“I just wanted to say what an excellent experience I’ve had dealing with your company. I had recently ordered a board game from another store in Australia and I must say that the difference in customer service is night and day. Thanks very much and I look forward to buying from you in the future.”
- Hank, Auckland
“I just wanted to say “thank you” for the speediness in which my order was delivered. Here I was worrying that I had left my Christmas shopping far too late! I’m very impressed, and I certainly will be recommending Seriously Board to my friends and family.
”
- Vanessa, Hamilton
“Thanks for all your advice. Have passed on your website to two other families, whom we play games with and both are really impressed. Hope they buy something. Can”t wait for the game to arrive.”
- Vicki, Christchurch
“Thank you very much for the update – excellent service (and the tracking code is a welcome surprise too!). I’ll be back, and I’ll make sure to let my other gamer mates know how good you folks are to deal with.”
- Scott, North Shore
“SeriouslyBoard.co.nz has excellent service and communication and couldn’t have been more helpful. I will definitely buy from them again and I can’t recommend them enough.”
- Paul, Auckland
“SeriouslyBoard is the best company that sells board games in New Zealand, they have an excellent service with awesome customer support, also the prices are really good and when you receive the game you ordered it is in mint condition, SeriouslyBoard rulz!”
- Anthony, Christchurch
“It’s arrived safe and well, thanks. Very fast! Thanks for great service.”
- Rob, Tauranga
“Thanks for the getting the games, and the service. It’s very much appreciated.”
- Steve, Hamilton
“You guys are total gems! Thanks, and I’m looking forward to the drop off tomorrow. I really appreciate your personalised service.”
- Fiona, Auckland
“They’re here! Many thanks! I’ve appreciated the great service. You’ll be hearing from me again.”
- Matt, Wellington
“The games have turned up and they look fine, thanks. I guess Fastway live up to their name – I was expecting an overnight delivery.”
- Jared, North Shore
“Thanks very much for your emails. I LOVE your store. I’m going to recommend it to people on Twitter right now!
”
- Lee, Auckland
“It came through just fine. Thanks, and a pleasure doing business with you. I’ll look forward to buying from you again. ”
- Bradford, Hamilton
“Fantastic communication and updates. Awesome service, thanks.”
- Peter, Wellington
“Thanks again for all your help and I’m really looking forward to having some new games in my collection, even though my wife doesn’t think I need them! It won’t be the last time I order though, so I will be in touch at some stage when I need another new boardgame fix.”
- David, Auckland
“Thanks for the regular updates, great service!
”
- Dougal, Greymouth
“The game arrived yesterday afternoon! Excellent service, thank you very much.”
- Ian, Manukau
“The game turned up this morning and was very well packaged – thank you! And once I give it to my partner, I am sure he will be back for more.”
- Hayley, Wellington
“Amazed that the parcel arrived this morning – awesome stuff – really looking forward to cracking into it this weekend! : ) Thanks for being so speedy in sending the stuff out.”
- Dean, Palmerston North
“Fantastic! The box arrived yesterday. Thank you so much for all your help, I really appreciate it. ”
- Mel, Waitakere
“Wow, super quick – it’s arrived at my doorstep already! Thanks for the great communication and ability to get in games you don’t have ‘in store’! Glad we’ve found a cheaper place to get great games! Thanks very much.”
- Glenys, Hamilton
“I received the game and I would just like to say thank you so much! It looks like a fantastic game and my classmates and teacher are going to be thrilled! Thanks heaps again!”
- Laura, KingsWay School, Auckland
“Have received the game. It looks great. Thanks for some great service – will not hesitate to deal with you again.”
- Mike, Whangarei
“I will recommend you to others as one of the most helpful and prompt game vendors I have ever had the pleasure of dealing with. You truly do everything to help your customers. Thanks.”
- Alistair, Auckland
“Thanks – the games arrived this morning. Looking forward to playing the expansions! Thanks again!”
- Julia, Dunedin
“Thanks. I can only say your advice and assistance over the last few weeks has been very good and definitely made me a fan of Seriously Board!”
- Mike, North Shore
“The game was waiting at home today. I don’t know how you did it so quickly. I’ve attached a photo of your happy customers.”
- Stephen, Auckland
“Just letting you know that our order arrived today beautifully packaged. Even better – the game inside is in tip top condition with all its parts. Can’t wait to play.”
- Jason, Hamilton
“The game arrived today. Everything was in order and thanks for packaging it so well. It’s been a pleasure dealing with you guys and I will definitely be making my next purchase with you.”
- Roger, Auckland
“Fantastic communication and updates etc. Awesome service, thanks.”
- Peter, Wellington
“I just wanted to send a personal e-mail of thanks for the game. It arrived yesterday morning just as I was leaving for work. We played it last night and I have to say I am pleasantly surprised. Not sure how this game missed my radar when it first came out. Again, thanks so much. I’ll certainly be looking to you for my next game purchases. If you have a newsletter, please sign me up.”
- Jordan, Whangarei
“I got it about 1pm today! So fast – thanks so much! I’ll definitely be recommending your site to anyone I know wanting to buy board games.”
- Jo, Auckland





